Privacy Policy | Cookie Policy

This Privacy Policy governs the manner in which Downview Nursery (Felpham) and (“Us”, “We”, “Our”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the * website (“Site”). This privacy policy applies to the Site and all products and services offered by Us.

Personal identification information

We may collect personal identification information from Users in a variety of ways including, but not limited to:

  • when Users visit our Site
  • register on the Site
  • fill out a form
  • respond to a survey
  • subscribe to a newsletter
  • follow any posts or news articles
  • any other activities or services that require information

Users may be asked for personal information including, but not limited to, their full name, email address, postal address and phone numbers. We may also give Users the ability to upload a profile picture, however the User maintains control over what picture they make available.

Users may visit our Site anonymously

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities. Cookies are stored on your computer by default, and are required to maintain functionality of the site. You may opt out of these by turning off cookies in your browser. More information on our Cookie Policy can be found here and in the section below.

Non-personal identifiable information

We may collect non-personal identifiable information about Users whenever they interact with our Site. Non-personal identifiable information may include the browser name, the type of computer and technical information, country and city of Users, and the means of connection to our Site, such as the operating system and the Internet Service Providers utilised and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly and may affect availability of services.

Other Parties

Information provided directly to Us via electronic forms on Our Site, or via any other communication method, will not be shared, sold, traded or exchanged with any third parties.

We may use some or all of the external parties listed below to provide functionality to our site including, but not limited to:

  • PayPal
    To process transactions and payments through the online shop or to send donations to Us via their service.
    Their privacy policy is available here.
  • Gravatar
    Shares and provides us with avatar and user profile pictures to users that have explicitly registered with their service.
    Their privacy policy is available here.
  • WordPress
    Our Sites use the WordPress software to function. Although no information is exchanged between Us and WordPress other than to check for software updates that are critical to the functioning of the Site, we feel we should mention their presence.
    Their privacy policy is available here.
  • Google Analytics
    We use Google Analytics to provide statistical information on how the Site is used and accessed. This information is used to help Us maintain functionality and to improve the speed of the Site and to address any issues with performance. Analytics of the Site help us to improve the Site to maintain good positioning in search engine results, allowing Users to find the site easily.
    Their privacy policy is available here.

How we use collected information

We collect and use Users personal information for the following purposes:

  • To improve customer service
    Your information helps Us to more effectively respond to customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how Our Users as a group use the services and resources provided by Us.
  • To improve our Site
    We continually strive to improve Our website based on the information and feedback We receive from Users.
  • To process transactions
    We may use the information Users provide about themselves when placing an order to allow Us to provide service to that order. We do not share this information with outside parties unless doing so is necessary to provide the service such as, but not limited to, using PayPal to process shop transactions.
  • To administer content, promotions, surveys or other features
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails and updates
    This includes communication such as newsletters, order updates, site updates and messages related to the Users accounts.The email address Users provide for order processing, will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If Users decide to opt-in to Our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Users may contact us via our Sites.
  • To process job applications
    We provide the ability for Users to apply for job vacancies with Us by submitting an online form. This form collects personal information, including allowing the upload of a curriculum vitae and covering letter.
  • To submit a general enquiry
    We provide the ability for Users to contact Us via an online form. We ask for personal information in order to allow us to make contact with the User in response to their enquiry. Any information provided outside of the requested fields (e.g. in the ‘Your Message‘ field) is entirely at the free will of the User.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Methods used to protect your data and personal information remain confidential to Us. They are not, and will not, be shared with any other parties.

All data, including sensitive and private data, is exchanged between the Site and its Users over a SSL secured communication channel unless Users decide not to. This data exchange is encrypted and protected with digital signatures employing SHA256 RSA encryption with a 4096 bit key. Our Site is periodically tested for compliance, integrity and the latest threats – a link to validate our security against Qualys SSL Labs is included in the footer of every page.

Changes to this privacy policy

We reserve the right to update this privacy policy at any time without notice. When we do, we may post an announcement on our Sites and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using the Sites, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

For technical enquiries related to this website, its functionality, or other technical questions or issues:

  • (Our website management company)
    Email: contact (at) (Hosting and Management company providing this Site)
    Registered with the ICO: ZA154197